Types of Customers in WRS Business

1) Loyal - customers that has strong ties with the suppliers.

2) Opportunistic - customers that consider other benefits from the suppliers. These types of customers do not have loyalty to any suppliers.

3) Seasonal - customers that buy product from time to time or on a “as per requirement basis”.

4) Incidental - those who become customer by chance.

·                     A) Regular user-those who have encountered problems with other suppliers.

·                     B) New -those who buy the product at given period of time.

Among these customers, the opportunistic customer is the most common and right now due to cut throat competition, they are becoming to be so powerful that in every negotiation with the supplier, they usually have the leverage and dictates the direction of the bargaining.

Since the objective nowadays of the water stations is to outsmart each other by offering so many benefits to the client in order to get them, unknowingly they are being armed with all the artilleries that they will be using during the negotiation.

Water stations have created their own ghost which will later haunt them.

Sad to say, but that is the reality right now and as of the moment, no concrete solution is being undertaken on this issue.

Address: 3453-55 V. Mapa Street

Santa Mesa, Manila 1016 Metro Manila, Philippines

Office hours: Monday - Saturday 8:00 AM - 5:00 PM 

Hotline: (02) 5679999

Website: http://shanghaioriental.com/

Lessons to be Learned from WRS Business

      I went to the house of my niece to attend the birthday party of her husband, there I met the relatives of her husband who came all along from Bolinao, Pangasinan.

One of the relatives happened to own a water station there and actually a franchise of one of the famous company here in Manila who does the franchising of water refilling station.

He has lots of concern about the operations of his station, as if he is at a lost. The first thing that came to my mind was that, this man in front of me does not deserve to suffer all of these.

If given a chance that all of his financial investment will be refunded to him, he will be very thankful. However, things will not happen that way and realistically speaking, his only choice is to continue his SUFFERINGS with hopes that things will get better in the near future.

I had given him lots of advises and explained to him that the LESSON that he learned from his experience, will be his guide for the future decision making that he has to undertake.

What I am trying to impart is that, before engaging in a particular business, be sure to study all its details so that you will not regret later.

The poor man is a father of an OFW worker and the capital that was invested was a product of the sweat and blood of his dear son that turned out to nothing.

I was able to contact the agent that handled the transaction and he told me that he already resigned from the company prior to its installation.

He told me that the company should assumed the responsibilities that he left and not to put the blame on him.

As you assess this story, who do you think should be blamed? As for my personal point of view, it is always the company that should be in control of everything.

Agents are just representatives of the company, whatever agreement that would transpire between the agent and the client should always be recognized by the company and must always be binding when it comes to business.

It is the responsibility of the company to breed sales agents that are PROFESSIONAL enough to discuss and present the concept of water station business. Presentation should be transparent coupled with social obligation to ensure that clients will be getting the worth of what they paid for.

Address: 3453-55 V. Mapa Street

Santa Mesa, Manila 1016 Metro Manila, Philippines

Office hours: Monday - Saturday 8:00 AM - 5:00 PM 

Hotline: (02) 5679999

Website: http://shanghaioriental.com/

Is it Still Advisable to Put Water Refilling Station Business Nowadays?

Is it advisable to put up a water refilling station business nowadays,considering that there are so many existing stations everywhere?

As I have discussed in my previous entry in this blog, safe drinking water is a necessity and since fresh water reserve is becoming to be limited, treating water for drinking application is a must.
Considering our population of 85 to 90 million, the existence of 15 to 20 thousand water station is not enough to serve the demand.
It is a forecast that, time will come, the only means of obtaining safe drinking water is to have it treated.
As years go by,population will continue to grow, thus, increasing the demand for safe drinking water.
There is really, a need for more water station to meet the demand of the entire drinking public. However the manner by which the business is presented, is not designed to adhere the the future needs but on a profit oriented concept.
Presently, if you try to inquire for a water refilling station package, what will be high lighted are the profit, ROI,market expansion.
All of them are the brighter side of the business,but how about the darker side? It was never presented and you yourself will be the one to discover it the moment you operate the business. Sabi nga MABULAGA ka and there’s no way of turning back, so continue ka na lang.
Based on survey,most of the refilling stations that are operating, specially here in Metro Manila survived due to lower operational expenses and minimal sales of 50 to 100 containers per day at the price of 30 to 35 per container.
Water stations having a huge operations, are most likely having big problems in their business. Alam ko marami magreact dito pero realistically speaking, try to rate your operation and see to it, how far have you gone?
Since there is a cut throat competition and the main issue is price, there is no practical way of increasing the profit but to lessen the operations expenses.
That is why as you can see right now, bugbugan ng bugbugan sa presyo and in the end lahat ng water stations apektado.
If this trend will continue to happen, marami station ang magsasara and the preparation to serve the needs of the consumer in the near future will not be successful.
Imagine madagdagan ang population but ang water stations are few because ayaw na nila magtayo kasi di na kumikita.
What should be proper is that, if a water station will be put up today, it will be meant to operate as long as there is a demand for safe drinking water.
Supposedly, the concept of marketing is not to outsmart each other by dropping the price, but it should be services and quality.
Aside from that, water station business is a micro business, some sort of a backyard business, sari sari store and the likes.
If you will try to operate on a small scale basis and territorial, then that is where the profit will come and eliminating cut throat because there is no need to expand your area.
As I am saying,putting up a water station business nowadays is still profitable but not to the extent of becoming a millionaire in a very short period of time. It requires personal management, patience and the right vision for the business.
I know after making this,many will comment, react and contradict my views, but I just want to inform you readers that what I have made is based on my personal opinion, everyone is entitled to his own opinion and this is the very essence of this blog, to inform the readers what we feel on certain issues and concern.

Address: 3453-55 V. Mapa Street

Santa Mesa, Manila 1016 Metro Manila, Philippines

Office hours: Monday - Saturday 8:00 AM - 5:00 PM 

Hotline: (02) 5679999

Website: http://shanghaioriental.com/

Lessons to be Learned from WRS Business

I went to the house of my niece to attend the birthday party of her husband, there I met the relatives of her husband who came all along from Bolinao, Pangasinan.

One of the relatives happened to own a water station there and actually a franchise of one of the famous company here in Manila who does the franchising of water refilling station.

He has lots of concern about the operations of his station, as if he is at a lost. The first thing that came to my mind was that, this man in front of me does not deserve to suffer all of these.

If given a chance that all of his financial investment will be refunded to him, he will be very thankful. However, things will not happen that way and realistically speaking, his only choice is to continue his SUFFERINGS with hopes that things will get better in the near future.

I had given him lots of advises and explained to him that the LESSON that he learned from his experience, will be his guide for the future decision making that he has to undertake.

What I am trying to impart is that, before engaging in a particular business, be sure to study all its details so that you will not regret later.

The poor man is a father of an OFW worker and the capital that was invested was a product of the sweat and blood of his dear son that turned out to nothing.

I was able to contact the agent that handled the transaction and he told me that he already resigned from the company prior to its installation.

He told me that the company should assumed the responsibilities that he left and not to put the blame on him.

As you assess this story, who do you think should be blamed? As for my personal point of view, it is always the company that should be in control of everything.

Agents are just representatives of the company, whatever agreement that would transpire between the agent and the client should always be recognized by the company and must always be binding when it comes to business.

It is the responsibility of the company to breed sales agents that are PROFESSIONAL enough to discuss and present the concept of water station business. Presentation should be transparent coupled with social obligation to ensure that clients will be getting the worth of what they paid for.

Address: 3453-55 V. Mapa Street

Santa Mesa, Manila 1016 Metro Manila, Philippines

Office hours: Monday - Saturday 8:00 AM - 5:00 PM 

Hotline: (02) 5679999

Website: http://shanghaioriental.com/

Expounding About the Concept of Ultra Violet Sterilizer (UV)

Expounding about the concept of Ultra Violet Sterilizer (UV), we should consider its strength and limitations so that we do not end up expecting something which the UV cannot perform.

First, UV is only effective as per its rated flow rate. Technically if UV unit has a capacity of 6 GPM (gallons per minute) then water flow should be maximum of 6 gpm so that the dose emitting from the lamp can effectively eliminate the microorganisms in water, however, if flow rate is higher than 6 gpm the dose will be lessen thus increasing the chances of microorganism to survive.

There are data that will show that as per bacteria spectrum, disease causing microorganisms can be eliminated at the dose ranging from 6000 to 10000 microwatts seconds per squared centimeter and beyond 10000, no disease causing microorganisms will survive, since the conservative lamp dose is at 30000,even 50% dose will still guarantee for the non survival of said microorganisms. However this concept should not be adapted since the NSF standard for UV dose is 42000 as per its rated flowrate.

Second, UV eliminates microorganisms as the water flows into the unit but after passing through, water is always vulnerable from bacteria.

Third, if turbidity is too high, then chances for microorganism to survive is greater since microorganisms can use the suspended solids as shield to protect them from ultra violet rays being emitted by the lamp.

Fourth, high level of hardness can cause quartz sleeve scaling thus lessening the dose of the lamp and increasing the survival rate of microorganisms.

In order for your UV to become effective, then you can consider this concept. Any clarification with these, just feel free to ask me here and I will be willing to entertain your concerns within the bounds of my capacity.

Address: 3453-55 V. Mapa Street

Santa Mesa, Manila 1016 Metro Manila, Philippines

Office hours: Monday - Saturday 8:00 AM - 5:00 PM 

Hotline: (02) 5679999

Website: http://shanghaioriental.com/

Mineral Water is Different from Mineralized Water

Just want to inform you that mineral water is different from mineralized water, whether it is mineral or mineralized water, when talking of shelf life, ozone or equivalent process is needed so that water will be protected from bacteriological contaminants while inside the bottle. The mineral contents have no relation with the shelf life as long as it had undergone the right process.

In mineral water, there are inherent mineral contents in the water, in fact as per DOH and BFAD standards, they set a certain limits on the mineral content of the water in order to be of drinking standard.

Although there are some process that involves the removal of all mineral contents and then it injects potential mineral to the water (mineralization/mineralized water), that makes any difference from mineral water as per shelf life is concern.

When we talk of shelf life, we are referring to the bacteriological contamination that the water might have, while inside the bottle and not the physico-chemical aspects.

As long as the system is right, we are not concern with its physical and chemical properties while inside the bottle, it is always the bacteria aspect.

In fact, even PURIFIED WATER being catered by REFILLING STATION, will not have a good shelf life using ozone or equivalent process.

That is why REFILLING STATION was conceptualized in order to cater the immediate needs of the drinking public.

As per Implementing Rules of the DOH, section 4.4.4 provision J, it states that, “holding time of stored refilled water shall not go beyond 24 hours”

Whether it is purified or mineral water, within the bounds of water refilling station operations, and as per IRR of DOH, shelf-life is non existent.

Just want to tell you that for bottled water operations, BFAD is the one in charge, and they have their own IRR to be observed and followed by bottling plant operators, for WRS, DOH is the one on top with its own IRR.

So why confused yourself on certain issues that are irrelevant to what is being implemented.

First of all you have to identify your status, if you are a WRS operator, then IRR of DOH should be followed. Do not overlap with the IRR of BFAD because it is not applicable to you.

Always remember, whatever is the complexity or simplicity of the system, if it cannot comply with the existing IRR, then you cannot be operational, be it WRS or bottling operations.

What we can give you is just advises and points to ponder, and the end of the day, still the DOH or BFAD shall be the supreme implementor of the Rules and Regulation.

Address: 3453-55 V. Mapa Street

Santa Mesa, Manila 1016 Metro Manila, Philippines

Office hours: Monday - Saturday 8:00 AM - 5:00 PM 

Hotline: (02) 5679999

Website: http://shanghaioriental.com/

Knowing the Right Concepts of Filtration and Purification.

Why do I kept on stressing, knowing the right concepts of filtration and purification. I just want to share an incident that I encountered last Wed, April 8.

There was a walk in client in the office that day, I was called by one of my staffs to handle the issue and when I talked to her, she was very depressed of what had happened to her water station. I asked her why were she able to know our company and she told me that she just saw our display while passing along Shaw Blvd. She bought filters and she shared to me her problems hoping that she can get a better solution to her problems.

She bought her water station to her friend who happened to migrate to Canada 5 months ago. Included were the systems, some bottles, few dispensers, 2 units of padyak bikes and she was the one who continued the rental of the place. So thinking that she can save for the site renovation and marketing efforts, she paid the total amount of P300,000. The system was just 6 months old at that time and as of that day, Wed, April 9 the system was just 11 month old.

She discussed to me so many concerns about the maintenance she spent from the time she acquired the unit. All the media elements were replaced, membrane was changed and she kept on buying pumphead (Procon).

To sum it all, she was able to spend P100,000 and still problems are not solved. She is still complaining of low production, high TDS, frequent replacement of pump head. What makes my blood boils was according to the water company that handles her concern, all the parts are made in China nowadays that is why she encounters so many problem.

Sabi nga hindi pa Byernes Santo, naghugas na ng kamay si Pontio Plilato, The client was a wife of a Seaman and all they want was to have a business pero the way things are going right now they just want to close the business due to so many technical problems of the systems and they cannot spend more for additional major repairs since all their savings was used up.

I just advised her that for the meantime, just operate the business and just focus on the immediate problem, which is the constant replacement of pumphead. I even recommended a technician that will trouble shoot the problem and will give her the cheaper alternative means.

As of this time, the technician texted me and so far, he was able to solve the problem and I was very happy because I was able to help the client in my own little way.

So, how would you empathize with the client? Who should be blamed? Her ignorance of the concept? or the company that pretends to know the concept? this is what I am telling, any person or company that are engaged in this business should have this social obligation of doing the right thing so as not to create disastrous act that will affect water station owners.

Address: 3453-55 V. Mapa Street

Santa Mesa, Manila 1016 Metro Manila, Philippines

Office hours: Monday - Saturday 8:00 AM - 5:00 PM 

Hotline: (02) 5679999

Website: http://shanghaioriental.com/